1. What can I return?

You may request returns for only those items you buy from listed on jaipurcraftonline.com

Items are returnable if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from its description on the product detail page on jaipurcraftonline.com.


  1. How to return items?

Go to Order History Page to initiate a return.


  1. What are the return guidelines?

Following are the return guidelines:

  • Your address and the item that you wish to return must be eligible for return.
  • If the return is not eligible for Pickup, a Self-Return option will be given.
  • Once the return is received, in our warehouse we will be issued a refund to your original payment method.
  1. When will I get my refund?

Once we will receive the product back into our warehouse and our warehouse team physically verify the return within 2 days we will process the refund.


  1. Can my order be replaced?

If the item you ordered arrived in a physically damaged or defective condition or is different from their description on the product detail page, or has missing parts or accessories, it will be eligible for a free replacement, provided the exact item is available.


  1. How can I return a Gift?

Please visit the Contact Us page and share the details on email mention care@jaipurcraftonline.com. Our customer support team self-contact to you within 24 working hours.


Team JaipurCrafts


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