- What can I return?
You may request returns for only those items you buy from listed on jaipurcraftonline.com
Items are returnable if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from its description on the product detail page on jaipurcraftonline.com.
- How to return items?
Go to Order History Page to initiate a return.
- What are the return guidelines?
Following are the return guidelines:
- Your address and the item that you wish to return must be eligible for return.
- If the return is not eligible for Pickup, a Self-Return option will be given.
- Once the return is received, in our warehouse we will be issued a refund to your original payment method.
- When will I get my refund?
Once we will receive the product back into our warehouse and our warehouse team physically verify the return within 2 days we will process the refund.
- Can my order be replaced?
If the item you ordered arrived in a physically damaged or defective condition or is different from their description on the product detail page, or has missing parts or accessories, it will be eligible for a free replacement, provided the exact item is available.
- How can I return a Gift?
Please visit the Contact Us page and share the details on email mention firstname.lastname@example.org. Our customer support team self-contact to you within 24 working hours.